An experience that empowers your team. Supported by experts with deep transformational and operational experience. “Seeing” differently before doing differently. Innovative solutions balanced with reality. Integrating the human side with technical operating model skills. Access to a library of assessment and transformational tools. Partners that will work with your team and act in your interest. Global and multi industry experience. Decades of validated results. A process that will see you through to the finish line.
We are catalysts for your team. We bring different viewpoints, tools, experiences and processes to problem solving and transformation. Working with your team creates ownership, successful change management, practical solutions and long lasting results. We enable your team to create solutions using an operating model framework that has stood the test of time.
The 5% problems are not solved by addressing a simple root cause. There are multiple elements, and their interactions, that need to be considered. How do we measure, how do we compensate, how to we prioritize, how do we properly use critical resources, how do we use technology, how is the workforce changing?
It all matters. We understand the ecosystem nature of operations and help you orchestrate a solution that is bigger than the sum of the parts.
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Brian Maguire - EVP & COO Teledyne Marine , VP Emeritus Sypris Electronics,
"This program delivers hard core results while driving major culture change. They led a team of 8 engineers through their process and generated not only world class manufacturing yield, but additional sales because our customers noticed we cared deeply about them and their product.
Marj & Mischa draw from a deep knowledge base across organizational development and process optimization domains, and bring education, mentoring, coaching and hands on support to any organization wanting to step up to the next level of performance."
Deb McGill - Sr. Director Population Health at Maine Health, MS Pop Health Thomas Jefferson University
“Marj & Mischa helped us with the creation of a unique and innovative complex ambulatory care management delivery model, Lend a Hand. The Lend a Hand program supports our most vulnerable patients to access necessary care, improve quality of life, lower total cost of care and to support our providers and care teams. This practical and economically feasible program has been rolled out to all of our primary care providers and continues to flourish - in summary - this approach to building new delivery models works without question!"
Jeremy Harenza —Director of Operations & Engineering, Sypris Electronics
“Building product for challenging operating environments, like satellite electronics and military communication encryption, is a significant challenge. We needed to equip our design and manufacturing engineers with the tools to create reliable product in an economical way and put these methods into play using a proven change management approach. Using this model, a combination of technical education and hands on mentoring of cohorts of engineers, was the perfect approach to delivering results while enabling valuable new skills for the organization"
Dr. Dan Doucet -
Associate Administrator of Medical Affairs, Christus Spohn Shoreline Hospital Emeritus - Director Driscoll Health Plan
"Creating flow in the Emergency Deportment can only be solved with processes and systems that allow various staff to seamlessly work together. We worked together in creating an approach that was practical and delivered results right away - this work was not a consulting approach - but a full engagement method to practical results quickly."